VA keeps crashing

[riskywhat]

VoiceAttack is crashing while I am playing X3 Albion Prelude. It will usually work for a couple of hours before it crashes. I have tried uninstalling and re-installing but that hasn't helped.

Log file attached.

[Gary]

What version of VoiceAttack and Windows are you using?  Is there any other detail you can provide in regards to what was going on when the crash occurred?  I want to solve this for you, but the log detail is kind of vague as to what actually happened

[Pfeil]

If I may add to that: Are you running any plugins?

[riskywhat]

What version of VoiceAttack and Windows are you using?  Is there any other detail you can provide in regards to what was going on when the crash occurred?  I want to solve this for you, but the log detail is kind of vague as to what actually happened

Windows 10 latest version. VoiceAttack latest version. It usually happens after a command (not always the same one). Sometimes it comes up with an error saying system out of memory (I have 16GB) and sometimes VoiceAttack just disappears from task manager. I will make a note of the exact error message the next time it happens.

If I may add to that: Are you running any plugins?

I had some HCS plugins installed and I have removed them and re-installed VA, but the problem still occurs.

[Gary]

It's not a typical issue to just run out of memory like that and it's going to require some level of being able to reproduce your problem.  Do you know of any inline functions that may be running in the profile you are using?  Are you running VoiceAttack in, 'compact mode' by chance?

[riskywhat]

It's not a typical issue to just run out of memory like that and it's going to require some level of being able to reproduce your problem.  Do you know of any inline functions that may be running in the profile you are using?  Are you running VoiceAttack in, 'compact mode' by chance?

It's a very simple profile. Each command has one activation phrase, one key press, and one spoken response (using the default Windows TTS voices).

I don't think I have had the out of memory error since I deleted the HCS plugins and re-installed VA. Now when it crashes, VA just disappears without any error message

[Gary]

Are there any new entries in your fault file or is that unchanged?  Another place to look would be in your Windows event log - there could be a clue in there.  Again, this is atypical behavior, and it's going to come down to some type of anomaly on your individual system.  It would be good if several people had the same issue, as a pattern can usually be determined (which would make the issue easier to reproduce).  Any additional information you can gather from here out would be beneficial.

[riskywhat]

Are there any new entries in your fault file or is that unchanged?  Another place to look would be in your Windows event log - there could be a clue in there.  Again, this is atypical behavior, and it's going to come down to some type of anomaly on your individual system.  It would be good if several people had the same issue, as a pattern can usually be determined (which would make the issue easier to reproduce).  Any additional information you can gather from here out would be beneficial.

There are 3 errors in the Windows event log from the most recent crash:


1)

Log Name:      Application
Source:        VoiceAttack
Date:          14/09/2018 20:54:42
Event ID:      5150
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP
Description:
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
   at System.Threading.Thread.StartInternal(IPrincipal principal, StackCrawlMark& stackMark)
   at System.Threading.Thread.Start(StackCrawlMark& stackMark)
   at System.Threading.Thread.Start()
   at VoiceAttack.frmMain.( )
   at VoiceAttack.frmMain..
()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()


2)

Log Name:      Application
Source:        .NET Runtime
Date:          14/09/2018 20:54:42
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP
Description:
Application: VoiceAttack.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
   at System.Threading.Thread.StartInternal(System.Security.Principal.IPrincipal, System.Threading.StackCrawlMark ByRef)
   at System.Threading.Thread.Start(System.Threading.StackCrawlMark ByRef)
   at System.Threading.Thread.Start()
   at VoiceAttack.frmMain.()
   at VoiceAttack.frmMain+.
()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()


3)

Log Name:      Application
Source:        Application Error
Date:          14/09/2018 20:54:42
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP
Description:
Faulting application name: VoiceAttack.exe, version: 1.7.2.0, time stamp: 0x5b45056f
Faulting module name: KERNELBASE.dll, version: 10.0.17134.165, time stamp: 0xfa43f4b2
Exception code: 0xe0434352
Fault offset: 0x0010ddc2
Faulting process ID: 0x316c
Faulting application start time: 0x01d44c077ec336ae
Faulting application path: C:\Program Files (x86)\VoiceAttack\VoiceAttack.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 3beaa166-e5a5-41b3-a82d-29256d5f2fcd
Faulting package full name:
Faulting package-relative application ID:

[riskywhat]

Any ideas?

[Pfeil]

This may be worth a try:

One thing I always suggest is running a system file scan (which is something that you should do from time to time anyway):  https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

[twgin]

I am also having a similar problem.  Windows 10, latest Voice Attack, Vaicom profile for DCS...  I sometimes leave the computer (have dinner, whatever) for a period of time.  I leave DCS running (between missions or paused), Steam VR running, and VoiceAttack running.  When I return VoiceAttack has gone away, no indication of a crash, it is just closed.

Looking at the event log, two events 1 second apart:

Log Name:      Application
Source:        .NET Runtime
Date:          9/23/2018 1:46:00 PM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      VR-Machine
Description:
Application: VoiceAttack.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 76EC89EA

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-09-23T20:46:00.929243300Z" />
    <EventRecordID>6028</EventRecordID>
    <Channel>Application</Channel>
    <Computer>VR-Machine</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: VoiceAttack.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 76EC89EA
</Data>
  </EventData>
</Event>


next event:

Log Name:      Application
Source:        Application Error
Date:          9/23/2018 1:46:01 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      VR-Machine
Description:
Faulting application name: VoiceAttack.exe, version: 1.7.2.0, time stamp: 0x5b45056f
Faulting module name: msvcrt.dll, version: 7.0.17134.1, time stamp: 0xc5dd3631
Exception code: 0xc0000005
Fault offset: 0x000889ea
Faulting process id: 0x1ea4
Faulting application start time: 0x01d4536a1d009978
Faulting application path: C:\Program Files (x86)\VoiceAttack\VoiceAttack.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: 532bf991-ae95-4c43-8de4-52d50daba7d9
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-09-23T20:46:01.037952700Z" />
    <EventRecordID>6029</EventRecordID>
    <Channel>Application</Channel>
    <Computer>VR-Machine</Computer>
    <Security />
  </System>
  <EventData>
    <Data>VoiceAttack.exe</Data>
    <Data>1.7.2.0</Data>
    <Data>5b45056f</Data>
    <Data>msvcrt.dll</Data>
    <Data>7.0.17134.1</Data>
    <Data>c5dd3631</Data>
    <Data>c0000005</Data>
    <Data>000889ea</Data>
    <Data>1ea4</Data>
    <Data>01d4536a1d009978</Data>
    <Data>C:\Program Files (x86)\VoiceAttack\VoiceAttack.exe</Data>
    <Data>C:\WINDOWS\System32\msvcrt.dll</Data>
    <Data>532bf991-ae95-4c43-8de4-52d50daba7d9</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

There was a Windows Update event a few days ago, seems like this behavior started about then...

Thanks,

Terry

[Gary]

Hi, Terry.  A few questions for you, as I'm not able to ascertain a specific issue (other than fault in msvcrt.dll):

1) Are you using any plugins?  If so, have you tried disabling plugins?

2) Are any of your commands using inline functions (C# or VB.net code)?

3) Are you using any third-party profiles?  If so, have you tried running for long times without using those profiles?

4) Is there anything in the VoiceAttackFault.txt file (located in your installation directory for VoiceAttack... usually C:\Program Files (x86)\VoiceAttack or C:\Program Files (x86)\Steam\SteamApps\common\VoiceAttack) ?

5)

There was a Windows Update event a few days ago, seems like this behavior started about then

 Have you done the system file scan that Pfeil had mentioned in the previous post?

[twgin]

Hi Gary,

1. no plugins, I am running VaicomPro, but I believe this is a profile, not a plug in ?
2. over my head !  don't believe so...  I haven't really done anything other than install VA and Vaicom
3.  again, only the VaicomPro product...
4.  nothing in VoiceAttack folder with this name, i.e. nothing has generated a fault file ?

since that last windows update, other strange occurences...  the computer crashes overnight, i.e. when I go to wake it up in the morning get an error screen, have to restart...  I did run a chkdsk routine on C drive and based on one days experience no overnight crash of computer...

I'll keep poking around and keep you advised of what I observe, thanks !

Terry

[twgin]

note -  sfc /scannow shows no problems...

Terry

[Pfeil]

The download for Vaicom is titled "VOICEATTACK PLUGIN", and is delivered as a zipped .dll, so it is indeed a plugin.

You should also see a "Plugin '' initialized." message in the log when starting VoiceAttack referring to Vaicom.

[riskywhat]

This may be worth a try:

One thing I always suggest is running a system file scan (which is something that you should do from time to time anyway):  https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

It said "Windows Resource Protection did not find any integrity violations."

[twgin]

This may be a bit premature, but...

during the time these problems have occured, i.e. Voice Attack just going away spontaneously, Windows 10 crashing overnight, suspected to be after a Windows 10 update event...

I updated the bios on my ASUS motherboard, latest iteration of bios is relatively recent, like August of 2018 or something, and since that bios update I haven't had an overnight Windows crash and Voice Attack seems stable...

Terry