Random crashes

[omega9380]

Since updating to 1..6.1.14, I have been experiencing random crashes.  I use VA mostly for writing text to a file whenever EDDI triggers.  With 1.6.1.11, I didn't get the crashes.  The only plugin I run is EDDI, which is the latest version (2.1.0).  I don't know what is triggering the crash, it seems to happen most often when Elite is not doing anything (ie, I'm just flying thru space, usually with the game out of focus while I look something up online).  Is there a crash log I can send you?  Thanks!!

[Gary]

Normally, you would find a VoiceAttackFault.txt file in your installation directory.  It may have something in there.

Do you have a different experience with plugins turned off?

[omega9380]

I checked for the fault file, nothing under C:\Program Files (x86)\Voice Attack.  Also, I get the random crashes whether plugins are enabled or not.

[omega9380]

I want to drop back to 1.6.1.11 (I dont need any of the v14 fixes anyway Do you have a link to v11?

I tried to download the previous release from the new releases thread using this link:

http://www.voiceattack.com/filesend.aspx?id=voiceattackinstaller__16111.exe

but it downloads a 1kb file that doesn't work.  I'll drop back to v8 for cause the link for v110 does the same thing, downloads a 1kb file.  Thanks!!

[omega9380]

Still not seeing the crash file in the VA directory.  I downgraded to VA 1.6.1.8 and I am still getting the crashes.

The following is from the Windows Event Log:

Code: [Select]

Faulting application name: VoiceAttack.exe, version: 1.6.1.8, time stamp: 0x585995b7
Faulting module name: clr.dll, version: 4.6.1586.0, time stamp: 0x575a139f
Exception code: 0xc0000005
Fault offset: 0x0010aef4
Faulting process id: 0x368c
Faulting application start time: 0x01d269c5bf44618b
Faulting application path: C:\Program Files (x86)\VoiceAttack\VoiceAttack.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: ad1fda8d-d90a-4c2b-ad5d-03dd01623024
Faulting package full name:
Faulting package-relative application ID:

Just before the VA crash entry, there is a crash entry for .Net:

Code: [Select]

Application: VoiceAttack.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 72C5AEF4 (72B50000) with exit code 80131506.


The only thing I can think of is I updated EDDI to 2.1.0, but its still crashing with plugins disabled.

[omega9380]

OK, just crashed again.  Elite wasn't running, and the app crash says the faulting module was ntdll.dll this time:

Code: [Select]

Faulting application name: VoiceAttack.exe, version: 1.6.1.8, time stamp: 0x585995b7
Faulting module name: ntdll.dll, version: 10.0.14393.479, time stamp: 0x58256ca0
Exception code: 0xc0000374
Fault offset: 0x000d9d11
Faulting process id: 0x2da8
Faulting application start time: 0x01d269d5f2c4d088
Faulting application path: C:\Program Files (x86)\VoiceAttack\VoiceAttack.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 4809c65b-490b-45a8-9f1b-b15551540a2a
Faulting package full name:
Faulting package-relative application ID:


[Gary]

I did a cursory search for ntdll.dll issues and I found that if that file becomes corrupt it will do what you are saying.  Some things to try:

Run a system file scan:  https://support.microsoft.com/en-us/kb/929833

and

Open a command prompt and do a chkdsk on C:

Hope that helps!

[omega9380]

Turns out, it was my computer.  I was having other non-VA related issues so I decided to reimage.  After reinstalling everything, VA is working like a champ.  Thanks!!!