Author Topic: Improper Shutdown can't select either option then closes  (Read 1275 times)

Uxi

  • Newbie
  • *
  • Posts: 1
Improper Shutdown can't select either option then closes
« on: June 20, 2020, 11:08:12 AM »
Getting an improper shutdown (don't recall ever improperly shutting down) and can't select either option.  Doesn't matter if I run as Administrator or not.

Event Viewer shows:

Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll


Fault bucket 1395559368391774628, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: VoiceAttack.exe
P2: 1.8.3.0
P3: 5dfa7ad7
P4: GTII-OSD.dll
P5: 2.0.5.6
P6: 5d78a8f0
P7: c0000005
P8: 0000df23
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE0A9.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_VoiceAttack.exe_87e587df72919681b39db181137695da72766f_af5ce5d1_e5255fea-ef60-403f-a2ca-62fa6f3a4f40

Analysis symbol:
Rechecking for solution: 0
Report Id: 9aa9fc28-3b4e-4220-af2b-47049886654b
Report Status: 268435456
Hashed bucket: 1f507b705103ef05635e05d9fff5d1a4
Cab Guid: 0



Faulting application name: VoiceAttack.exe, version: 1.8.3.0, time stamp: 0x5dfa7ad7
Faulting module name: clr.dll, version: 4.8.4180.0, time stamp: 0x5e7d1ed7
Exception code: 0xc0000005

Gary

  • Administrator
  • Hero Member
  • *****
  • Posts: 2827
Re: Improper Shutdown can't select either option then closes
« Reply #1 on: June 20, 2020, 01:26:04 PM »
Looks like the origination of the fault is in clear.dll.  This will probably require you to repair the .net framework on your PC.  You may also try doing a system file scan to see if there is something easy to fix:
https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

Hope that helps some.  Sorry for the brief reply- I’m away from my computer for a bit.