voice attack shutting down

[leighbods]

Hi there
how do I stop VA from shutting down during loading
win 10  64bit
I had no troubles with 1.7.2  it all went pear shaped when I updated to 1.7.3
thank you for any advice
leigh

[Gary]

Are you running any plugins by chance?  If you go to the options screen and then go to the General tab, there is a checkbox labeled, 'Enable Plugin Support'.  Uncheck that box and restart VA.  You can also click on, 'Plugin Manager' and see what all is loaded and try disabling individual plugins from there to see if the problem goes away.

If that does not solve the problem, please look in your VA installation folder and see if there is a VoiceAttackFault.txt file in there.  If so, you can either post the contents of it here or send it to support@voiceattack.com.

Hope that helps!

[leighbods]

thank you
VA shuts down before I can access anything but will check for the error txt
Leigh

[leighbods]

Hi Gary
this is the fault txt

[Pfeil]

As that's referring to "EDDI.sqlite" it's likely plugin-related.

If VoiceAttack can't start, you can try holding Ctrl-Shift while it attempts to so you can disable plugins using the dialog that pops up, or you can try removing the offending plugin from the Apps directory(which is inside VoiceAttack's install directory).


Also make sure you have the latest version of that plugin.

[leighbods]

thanks guys
found problem to be EDDI even though was latest version - uninstalled it and everything working correctly
thanks for the ctrl/shift key tip worked a treat
again thanks to all for help
leigh